Privacy Policy for Sarappy

Effective Date: October 22, 2024

This Privacy Policy explains how Sarappy ("we", "our", or "us") collects, uses, shares, and protects your personal information when you use our food delivery app ("App"). We value your privacy and are committed to protecting your personal information. By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of personal information when you use our App:

• Account Information: When you register for an account, we collect your first name, last name, email address, and password.
• Login Credentials: Your email address and password are collected when you log in to your account.
• Forgot Password: If you use the "Forgot Password" feature, we will collect your email to help reset your password.
• Browsing Information: While using the App, we collect information about the stores you view, search for, and interact with.
• Store Profile Information: We display information about each store, including promotions and menus, but this information is provided by the stores and does not include your personal data.
• Add to Cart: We collect information about the products you add to your cart but do not save this permanently.
• Checkout and Address Information: During checkout, we collect the delivery address you provide. This address is used only for completing the current order and is not saved in our database.
• Payment Information: We use third-party payment services like Gcash. We do not store your payment information on our servers. Instead, you will be redirected to the Gcash payment portal where your payment will be processed securely.
• Order Tracking: We collect information related to your order status and provide tracking features to monitor your delivery.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account.
• To facilitate login, registration, and password recovery.
• To provide you with access to stores, promotions, and menus.
• To process your orders and facilitate payments through Gcash.
• To track your orders and notify you of their status.
• To improve our services, App functionality, and user experience.

3. Sharing Your Information

We may share your information in the following circumstances:

• With Third-Party Service Providers: We share your payment details with Gcash for the purpose of processing your transactions. Your personal information is not shared with stores or vendors.
• Legal Compliance: We may share your information if required to comply with applicable laws, legal processes, or government requests.

4. Data Security

We are committed to protecting your personal information. We use industry-standard security measures to protect your data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Choices

• Account Information: You can update or correct your account information at any time by logging into your account.
• Email Preferences: You can opt out of receiving marketing emails from us by following the unsubscribe link in those emails.
• Order Information: Your delivery address is not saved beyond the current order, ensuring your privacy for future transactions.

6. Third-Party Links

Our App may contain links to third-party websites or services (such as Gcash). We are not responsible for the privacy practices of these third-party websites or services. Please review their privacy policies before sharing your personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. When we do, we will notify you by updating the “Effective Date” at the top of this policy. We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at sarappybusiness@gmail.com.